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HM Prison and Probation Service Faces Scrutiny After Racial Discrimination Settlement

HM Prison and Probation Service Faces Scrutiny After Racial Discrimination Settlement

Diversity in the Workplace: A Matter of Urgency

In an era where diversity and inclusion take center stage, the recent case involving the HM Prison and Probation Service (HMPPS) offers a sobering reminder of the challenges still faced by individuals from diverse backgrounds in the professional arena.

Lloyd Odain's Ordeal

Lloyd Odain, a former contractor with HMPPS, became the unfortunate target of racial discrimination by a colleague in 2019. The distressing incidents included overt racial slurs, such as monkey chants. Odain recounted his years of dedicated service in the Reading office, describing the pride he took in helping individuals struggling to navigate life. Yet, the aftermath of these racial incidents left him feeling "ignored and isolated."

What’s more alarming is that despite Odain’s courage in voicing out the discrimination through the proper complaint channels, the offending co-worker was allowed to resume their role post-investigation. This lack of proper action pushed Odain to make the difficult decision of leaving his position.

The Path to Settlement and Lessons on Diversity

Three years elapsed from the initial complaint to a settlement. A preliminary hearing sided with Odain, suggesting the probation service could be held accountable for the racial incidents. With the aid of the Equality and Human Rights Commission (EHRC) – the UK's equality watchdog – a settlement was reached prior to a final hearing.

EHRC chair, Kishwer Falkner, emphasized the rights of every worker, stating that everyone should expect to feel safe and protected in their workplace. She expressed disappointment over HMPPS's choice to defend themselves through legal loopholes rather than genuinely addressing the issues and ensuring a safe environment for their staff.

Looking Forward: The Need for Policy Review

While the settlement was a victory of sorts for Odain, it did not come with an admission of liability from HMPPS nor any commitment to evaluate its policies around contractor treatment. Odain's hope is that by bringing his harrowing experience to the forefront, lessons will be learned and future incidents can be prevented.

This case amplifies the urgent need for organizations, especially ones as influential as HMPPS, to take a robust stance on diversity and inclusion. Ensuring that policies not only exist, but are also enforced, is crucial for the well-being of staff and the overall culture of the workplace.


As the world pushes forward in its commitment to diversity and inclusion, cases like Odain's emphasize the importance of continual vigilance, policy enforcement, and fostering a work environment where everyone feels valued, heard, and protected.