Is your company flexible enough to adapt to new ways of working?

The COVID-19 pandemic has been an unsettling experience for organisations across the globe, and it will undoubtedly change their operations entirely in the future. This article by Softworks reveals how workforce management technology can help employees and employers address the new normal. It has undoubtedly been an unsettling experience for various organisations around the globe, and this will be an obstacle. This pandemic has brought about the most significant and swiftest change to the working environment – changes in working automation, digitalisation, and innovations to work in this new world are being witnessed at an all-time high.

One thing is for sure: it may be a mistake to assume that things will go back to normal as they were. It is not fear and panic that should motivate them. Their systems and processes must change, and looking up to the past is not the solution. That is why we have enlisted five justifications behind this reevaluation right now.

Continuity and Evolution

Workforce management technology helps improve occupational health and safety management proficiency in organisations. It can ensure that people’s movements and activities are well-scheduled, thoughtful of health and safety considerations, and have training reviews.

Some possible outputs for this system include:

• who is assigned to which shifts and who is on duty at what times;
• who of their colleagues or teammates have they interacted with;
• whether they stayed at home under self-quarantine measures;
• whether it would be appropriate to bring them back to the workplace;
• i.e., are there any further return-to-work requirements

All these necessary information solutions and many others are now available with an application button.

Workforce structure and scenario management

Real-time data is indispensable when planning and allocating tasks within managers of workforce systems. Unless in possession of an extensive knowledge of the amount of time each employee spends on attendance, permission requests, work activities, skills, and when they are set to work, effective management of the human talent will be a tall order.

Workforce management has faced severe storms recently due to this pandemic. Now, employers belong to a group of people who have to find how to optimise their workforce under different circumstances, and a sound system would take care of most, if not all, of such chores for you.

Compacting Management of Shift Work / Management of Remote Working

Employers have seen the need to incorporate flexible and offsite working methods before the onset of the coronavirus pandemic. Benefits include working efficiently, having low absenteeism rates, and attracting and retaining employees. With modern, proven, efficiency-driven technologies, you will have a system that has completely automated the capture of employee engagement hours, flexi-balance management, unaccounted leave, and planned leave management.

Employees can log attendance on a PC, tablet, or mobile device using a time editor or email timesheets based on honour. There is no administrator, and employees don’t have to wait for spreadsheets or other manual processes, which helps to save time, avoid mistakes, and cut down administration.

Managing oneself

The main characteristic of the most advanced organisations nowadays is the possibility of controlling all the employees as the top priority. Employees are considered internal clients whose needs are attended to even if they affect the companies’ needs. This is encouraging because it ensures that there are adventurous, energetic, and active workers who are happy, productive, loyal, and engaged.

Using self-service solutions, employees can independently handle and keep accurate records of all time-related issues: time management, attendance, schedule, yearly leave days, absenteeism, and their information. In that regard, the volume of queries, calls, and emails directed to line managers, human resources, and payrolls is minimised.

Planning for the future

New business goals will likely arise as businesses move to a new normal post-COVID-19. This will necessitate reorganising teams and reengineering workforce practices and policies to fit the current working environment. Reliable workforce data must determine budgets and costs before such changes can be effected. 

How well does your business understand how workforce costs and productivity impact performance?