Travers Smith
Bristol, UK
Role Responsibility
to deal with incoming enquiries from internal stakeholders and clients received by the Business Support Team
in relation to Risk and Compliance to ensure expressions of dissatisfaction and complaints arising from BLSG are logged and managed to completion in an efficient, effective, and consistent manner
to ensure that any issues arising from such expressions of dissatisfaction are managed as actions supporting the wider operational teams
to work with the Risk and Compliance Team in managing claims arising from the Group
to manage the local change management process supporting the operational teams
to manage the incident management process supporting the operational teams
to assist, where necessary, in preparing and distributing accurate internal reports ensuring that the information contained in the reports are accurate
to assist, where necessary, in preparing and distributing accurate external reports ensuring that the information...