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Muckle LLP

Hello.  We’re Muckle LLP, a highly successful Commercial Law Firm based in Newcastle upon Tyne. From our home here in the wonderful North East of England, we have built a national reputation.  Not only for providing the best advice and service we possibly can but also for doing it with a personality, enthusiasm, and attitude that’s very much our own.

This distinctive corporate character and commitment to our clients are, we like to think, best summed up in the following way:

We are real people, who do what we say we are going to do, on time and within budget, every time.

Jul 30, 2022
Full time
IT Helpdesk Analyst
£20,000 - £25,000 yearly
Muckle LLP Newcastle upon Tyne, UK
Purpose of Job: To deliver first-line technical support and training across all areas of the business. Maintain business continuity through network and system knowledge to ensure that users are able to do their job efficiently. Involvement in IT projects works to ultimately help grow the business. Main Activities: • Deliver 1st line technical support whilst assisting 2nd and 3rd line as required • Deliver training to new joiners as well as further guidance to existing team members (as required). Help deploy new systems to the firm as the IT trainer • Deliver IT project work in line with the IT business plan • Ensure that the business has zero unplanned downtime through the use of application & service monitors. Help ensure the right technologies are implemented as smoothly as possible • Ensure that the business continuity plan remains fit for purpose Knowledge / Skills / Experience: Essential : • Excellent knowledge of Microsoft...
Salary:
20000 TO 25000