Receptionist

  • Royds Withy King
  • Bath, UK
  • Mar 22, 2022
Receptionist

Job Description

The Vacancy

We are currently recruiting a part time receptionist to join our busy firm. The role will provide a first welcome link between clients and the firm, offering an excellent first impression either in person or on the telephone.

Hours:
•    Thursday 8.30am – 5.30pm
•    Friday 8.30am – 5.30pm

Responsibilities:

Reception:
•    Provide a warm,  welcoming first impression of the highest standard for clients and staff when arriving at reception
•    Promptly and courteously answer and record telephone and reception enquiries and deal with persons calling at the office with appointments or documents
•    Look after clients waiting in reception, notifying fee earners of their arrival and showing them to fee earners or interview rooms
•    Distribute to fee earners personally post and fax transmissions arriving during the day
•    Provide refreshments for clients/meetings where requested
•    Provide support for events as required
•    Work with tact and discretion with clients on the telephone and face to face
•    Use the internal switchboard and answer telephone enquiries promptly and efficiently
•    Occasional cover when required of reception within the other offices.
•    To attend departmental and other meetings and training as required

Administration:
•    Produce documents, letters and emails as required for other teams
•    Copying files, scanning and emailing documents
•    Data input to the CRM System as required
•    Any other administrative tasks necessary as requested by the legal teams or Facilities Manager

Personal specification:

Knowledge:

•    Minimum of 5 GCSEs A-C (Including English and Maths)

Skills:

•    Experience of working within a Receptionist role in a professional services environment
•    Experience of undertaking general admin duties i.e. filing, scanning, photocopying etc.
•    Experience of dealing with telephone-based enquiries and utilising a switchboard
•    Excellent organisation capability with the ability to effectively prioritise
•    Customer service focused
 

The Company

Royds Withy King is a progressive firm that is going places. We’re an ambitious Top 100 law firm and we can offer fantastic opportunities for you to take your career forwards.

You will have access to great work, structured career pathways and a whole host of fun things to get stuck into outside of your day job!