Apprentice Vehicle Damage Panel Technician

  • Motability Operations Ltd
  • Hybrid (Coalville, UK)
  • May 15, 2024
Hybrid Vehicle Technician

Job Description

About The Role

This is a great opportunity to join the Vehicles Solutions team at Motability Operations.  We are recruiting new apprentices to join our growing team initially at our Loughborough site before moving to our state-of-the-art repair centre in Coalville.  You will gain an NVQ qualification in vehicle damage panel repair.

As well as classroom-based off-site block release training you will quickly gain practical skills and work experience, learning while you earn, mentored by our team of senior technicians.

If you have the passion and commitment to join the Motability team, are eager to learn, and looking for a career, then this apprenticeship is for you.

Key Responsibilities are:

  • How to accurately assess requirements for damaged vehicles
  • Removing and fitting of non-structural components
  • Panel repair techniques and processes
  • Vehicle body alignment
  • Welding techniques and processes
  • How to identify additional faults not identified on initial inspection.
  • How to prepare surfaces including striping, sanding, and masking areas.
  • Buffing and polishing methods.
  • To attend all mandatory training as part of your apprenticeship standards
  • To complete all practical and theory work in line with the expectations of the apprenticeship
  • Be able to understand when issues need to be escalated to your supervisor or mentor.
  • Ensure all work is completed safely and complies with our standards and guidelines.
  • Obtain authorisation from appropriate supervisors when undertaking work outside of the normal working remit.
  • Understand and embed Motability Operations values into all aspects of your work.
The Application Process
1 - Apply completing the the application form and submitting your CV. 
2 - If your application meets the requirement you will be contacted by EMTEC to complete a short interview and a Maths & English assessment. This allows EMTEC to check your eligibility for the programme and how best they would be able to support you. 
3 - If successful at this stage, you will be invited to an assessment centre day with us. This is an opportunity for us to get to know you but also for you to get to know us further. The day will involve an interview, LEGO and VR related tasks and lunch. 
4 - If successful at the assessment centre, you will be offered the apprenticeship role. 

About You

  • Commit to your apprenticeship for 3 years.
  •  Have grade 4 or above in Maths and English or Functional Skills Level 2.
  • Have high attention to detail and be willing to learn.
  • Be positive and enthusiastic.
  • A flexible approach to working hours.

This is a Vehicle Accident damage panel Apprenticeship programme, delivered by EMTEC Nottingham

Awarding Body: Institute of the Motor Industry (IMI)

Training is delivered in the workplace and on block release at EMTEC Nottingham. This means you will be required to stay in a hotel for 12 separate weeks (Mon – Fri) over the duration of the program, which equals 4 weeks per year. All associated costs for training are met by the employer and there will be no cost to you.

You will also be assigned a dedicated Mentor/ Development Coach who will visit you every 4-6 weeks either in the workplace or remotely via Microsoft Teams, giving 1-2-1 advice and guidance to help you achieve the following IMI qualifications:

  • Vehicle damage panel Technician Level 3
  • Functional Skills Level 2 in English & Maths (if required)


  • Be able to complete classroom base, online (e-learning), and on-the-job training where applicable.
  • Be willing to travel for training as required (funded by the company)
  • Adhere to all company policies processes and standards.

About The Company

We’re the company behind the Motability Scheme. We exist to deliver smart, sustainable solutions that improve our customers’ mobility in a fast-changing world. We’re the UK’s largest car leasing company and we help over 750,000 people get on the road.
We employ over 1800 people, across London, Bristol, Edinburgh, and Coalville. We know our people are key to our success, so we aim to create an environment that allows our employees to flourish. We look for highly motivated people with a combination of commercial sense and real enthusiasm to meet our customers' needs.
What we do
We lease a wide range of tailored mobility solutions to people who receive of one of the Government’s qualifying mobility allowances. Our customers choose a car, Wheelchair Accessible Vehicle (WAV), scooter or powered wheelchair that best suits their needs. We take care of their insurance, breakdown, servicing and more, as part of our worry-free package.
At the end of the lease, our customers can exchange their vehicle for a brand-new model. Each year we sell and move around 200,000 cars. This makes us the largest supplier of single-source vehicles back into the used car market.
The Scheme has been providing affordable, worry-free motoring for over 45 years. We pride ourselves on delivering outstanding customer service, with an independent customer satisfaction rating of 9.6 out of 10.
How we work
We work in a hybrid way. That means remotely for up to two days each week and in our great office spaces the rest of the time. This gives us a good work/life balance and lets us collaborate and deliver for our customers. Visit our website to find out more.
We do our best to accommodate part-time and flexible working requests, where possible, to build on our culture of trust, empowerment, and flexibility.
Our beliefs and values
We believe in building a diverse workforce, where our people are empowered to attend work as their true selves. We encourage people from all backgrounds to apply.
We want to sustain a nurturing culture. And our people to be rewarded equally, regardless of race, national or ethnic origin, sexual orientation, age, disability, or gender.
Our values are at the heart of everything we do:
  • We believe no one should be left behind
  • We find solutions
  • We believe we must take the lead
  • We drive change
  • We believe everything starts with the customer
  • We care
What we can offer you
  • Pay: competitive salary, with a yearly discretionary bonus, based on your performance
  • Holiday: 28 days, and you can buy and sell days
  • Pension: 15% non-contributory pension (9% during probation)
  • Health and wellbeing: Private Medical Insurance cover available for all employees and free health screenings for over 50s. Life assurance at four times your basic salary, to give you peace of mind. Free access to healthcare apps like Peppy, Unmind, and Aviva Digital GP. Mental Health Allies and an Employee Assistance Programme
  • Development: A library of internal training on our myLearn platform
  • Family friendly: We have competitive family leave policies
  • Diversity and inclusion: We embrace the diversity of our people and empower them to come to work as their true selves. We want them to flourish and be rewarded equally. We have Employee Network Groups, and we pride ourselves on being inclusive and all our offices have first-rate disability access
  • Helping our community: One volunteering day each year, and access to volunteering platform Neighbourly
  • Schemes: Car Benefit Scheme for electric and hybrid cars. This means you can lease a brand-new electric or plug-in hybrid car, with insurance and more, for a fixed monthly amount. Cycle to Work Scheme. Employee Discount Scheme, to save money across lots of retailers
  • Other voluntary benefits: charitable giving, critical illness insurance, dental insurance, health and cancer screenings for you and your partner, discounted gym memberships and season ticket loans, free fresh fruit and snacks in the office
Please note, Motability Operations reserves the right to bring forward the closing date of any of its job vacancies if we receive a suitable number of quality applications from which to make a shortlist. Therefore, we recommend that you apply as soon as possible rather than wait until the published closing date.