Salary: Competitive
Location: London
Vacancy Type: Secretarial Services
Business Area: Secretarial Services
Contract Type: Permanent
Full time/Part time: Full Time
- Work collaboratively with all Finance teams to proactively support fee earners' financial performance including client billing and reports, management of matter balances and working capital
- Work closely with Business Development to support fee earners on organisation and attendance of events and conferences; CRM administration; production of and updating fee earner CV's; using the Business Development hub and credentials database; assisting with bids, tenders and pilots
- Where your allocated fee earner is a Client Relationship Partner (CRP) for a Client Universe Client, assist the Business Development team with organising and attending core team and relationship meetings; organisation and attendance of events; assist with compiling regular client reports as required
- Undertake all matter management processes, applying correct rates at opening, prompt preparation of engagement letters, matter specifications and liaising with the Business Acceptance Unit as required
- Conflict check and Client Due Diligence processes, accurately completing the end to end Client Matter Inception (CMI) process whilst adhering to Firmwide best practice protocols
- Ensure all file management processes are undertaken correctly by identifying matters for closure, bills are paid, clearing client balance, WIP and archiving completed files
- Comprehensive diary management including forward planning, proactive travel and meeting arrangements, identifying meeting clashes and resolving independently where appropriate
- Identifying and recommending cost efficient options for complex travel arrangements
- Ensure all meeting requirements are identified and actioned, including proactive preparation of meeting packs, itineraries, room and hospitality resource
- Utilise the Cube on all administrative tasks, taking ownership to ensure tasks are completed and delivered to fee earners in a timely and accurate way
- Delegate appropriate tasks to Document Production including pitch and tender documents, conversion and amendment of legal documents and transcripts
- Demonstrate technical competency in order to support fee earners, identify and address knowledge gaps to fulfil all elements of the role
- Adheres to the firm's risk and compliance policies and procedures and raises any issues or queries promptly with the relevant Partner and / or Risk and Compliance
- Successfully completes, on time, all compulsory firm training and returns all complaints and claims questionnaires
- Excellent verbal and written communication skills, with appropriate and effective use of grammar and punctuation
- Three years' experience (or equivalent) gained within a comparable environment and at an appropriate level
- Willingness to work flexibly to meet client needs
- High degree of competence in the use of Microsoft Office suite
- Proven experience of exceptional client service
- Detail focussed and experience of working in a fast paced office environment
- Ability to work effectively and collaboratively as a member of a team, as well as being able to work independently
- Commitment to exceeding expectations and goals
Legal Recruitment Agency
At Owen Reed, it’s our mission to match the best with the best.
We’ve been connecting talented legal support professionals with leading City law firms for over fifteen years, and the results speak for themselves. Our ratio of CVs received to people placed is 3:1, an industry-beating average.
But this all means very little if the candidates placed are plucked only from exclusive circles. Frustrated by the underrepresentation of minority groups in the talent acquisition world, we have decided to launch a platform which strives to level the playing field.
The Diversity Talent Platform is a recruitment revolution.
It’s a digital high street for legal support recruitment, a streamlined and cost-effective way for recruiters and legal support staff to find each other without the stress of candidate ghosting, false leads and inflated agency spends. Crucially, as London is 44% minority ethnic, we ensure that our talent pool is diversity reflective.
Our cutting-edge platform aggregates elite-level candidates from leading job boards and our own professional networks.
We screen every candidate personally and rather than hiding them behind closed doors, we showcase them all on our user-friendly platform. Instead of making assumptions about what you want, we ensure that you start with the most inclusive candidate pool possible, guaranteeing that you’ll hire the most diverse, most skilled workforce available.
Clients
Drive down your agency spend: save money on placement fees and job board subscriptions with a small, cost-effective subscription fee
Pinpoint the people you want: rather than sifting through piles of CVs, use our streamlined search functions to find candidates by their skills, experience, availability and salary
A diverse pool of candidates: make your choice from the diverse range of talent on our books, safe in the knowledge that you are hiring inclusively
Tailored candidate shortlists: we can provide you with pre-recorded video interview shortlists so that you can go straight to the most qualified candidates
Fully GDPR-compliant: all client and candidate data protected in line with current EU regulations