Job Description
Reports to: Shift Team Lead
Hours of work: 14:00 – 22:00
Location: Homeworker
Description
We are looking for a Document Centre Specialist to join our Document Centre team. This is a fully remote role with opportunities to develop your professional experience.
Our Firm
Our firm is a Future Facing firm with more than 80 offices in over 45 countries and 5,800+ lawyers worldwide. We combine deep local market understanding with a global perspective. We are passionate about building strong relationships with our clients, our people, and the communities we work in.
We take a bold, dynamic, and agile approach to ensure our clients are able to face the future with confidence. We are driven by emerging technologies such as generative AI and readily embrace the possibilities it opens up for developing new and better ways of working. Our aim is to inspire, impact and support our clients and our people, helping them to maximize their potential and thrive.
About the Role
• Responsible for accurate and timely document preparation according to established templates, brand guidelines and production best practices.
• To serve as a key client interface for Document Centre services.
• Keen to be flexible and in possession of excellent MS Office skills.
• Consistently deliver high quality services on time, with a focus on responsiveness, client satisfaction, effective client communication and client service orientation.
• At least 3 years' experience working within the document production field.
• Excellent communicator and be able to build effective client relationships based on trust, flexibility and a professional approach and be able to deal confidently with clients.
• Develop and maintain relationships with team and key stakeholders.
• Ongoing personal development both soft and hard skill, plan for development where needed.
• Cover for workflow. Consistently deliver high quality services on time, with a focus on responsiveness, client satisfaction, effective client communication and client service orientation.
• Liaise effectively with Document Centre Manager as required.
Salary
Legal Recruitment Agency
At Owen Reed, it’s our mission to match the best with the best.
We’ve been connecting talented legal support professionals with leading City law firms for over fifteen years, and the results speak for themselves. Our ratio of CVs received to people placed is 3:1, an industry-beating average.
But this all means very little if the candidates placed are plucked only from exclusive circles. Frustrated by the underrepresentation of minority groups in the talent acquisition world, we have decided to launch a platform which strives to level the playing field.
The Diversity Talent Platform is a recruitment revolution.
It’s a digital high street for legal support recruitment, a streamlined and cost-effective way for recruiters and legal support staff to find each other without the stress of candidate ghosting, false leads and inflated agency spends. Crucially, as London is 44% minority ethnic, we ensure that our talent pool is diversity reflective.
Our cutting-edge platform aggregates elite-level candidates from leading job boards and our own professional networks.
We screen every candidate personally and rather than hiding them behind closed doors, we showcase them all on our user-friendly platform. Instead of making assumptions about what you want, we ensure that you start with the most inclusive candidate pool possible, guaranteeing that you’ll hire the most diverse, most skilled workforce available.
Clients
Drive down your agency spend: save money on placement fees and job board subscriptions with a small, cost-effective subscription fee
Pinpoint the people you want: rather than sifting through piles of CVs, use our streamlined search functions to find candidates by their skills, experience, availability and salary
A diverse pool of candidates: make your choice from the diverse range of talent on our books, safe in the knowledge that you are hiring inclusively
Tailored candidate shortlists: we can provide you with pre-recorded video interview shortlists so that you can go straight to the most qualified candidates
Fully GDPR-compliant: all client and candidate data protected in line with current EU regulations