FM Helpdesk Manager

  • Resourcing Group
  • Hemel Hempstead, UK
  • Oct 01, 2021

Job Description

  • Management of day to day Helpdesk operations and team management structure
    * To lead and drive the development of the Helpdesk operation and external client solutions, including (not limited to) CAFM, telephony, workload management and allocation system and process development
    * Provide support and direction to Helpdesk team managers in the areas of team management, service delivery and performance

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