Motability Operations Ltd
Hybrid (Bristol, UK)
About The Role
Motability Operations are currently recruiting for 3x Customer Accounts Analysts to join our team in Bristol on a FTC/Secondment. We have 1x FTC until July 2025 and 2x FTC until October 2025. A great chance to acquire finance experience by joining the Customer Accounts Team. Reporting to the Customer Accounts Team Leader, involves overseeing outstanding balances on agreements for Europcar, Agency and Customer. This includes reaching out to customers proactively to understand reasons for overdue payments, handling queries, and resolving complaints. Collaborating closely with external partners such as Europcar, the DWP, Social Security Scotland, and Veterans Agency, you will be accountable for reconciling lease rental agreements and spotting payment gaps. Furthermore, collaborating with internal departments, especially our Customer Experience Teams, and external contacts to guarantee that customers receive adequate support...
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Competitive
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