Acorn Recruitment Malmesbury SN16, UK
Customer Support Account Manager required £30k Monday to Friday hybrid option once trained working 2/3 days from home This role has responsibilities in several areas as follows: Customer Contact and Vendor Relationship Management: Working in close partnership with Account managers, ensure NHS Trusts & large non-NHS vendor collections run smoothly, have regular contact & maintain positive relationships with all key stakeholders. Drive direct sales via 3rd Party portals: Identify suitable products, set pricing, merchandise effectively & manage customer requests in a timely manner Responsibilities include: Maintain positive relationships with all key stakeholders and high priority active Vendors Resolve customer queries in advance of collection scheduling, managing consignments and updating vendors where specifically required. Vendor reporting: stock and financial reports provided to Vendors on behalf of the sales team Triage leads from "contact us" vendor enquiries,...
Up to £30,000 a year