Heart of England Co-operative Society Royal Leamington Spa, UK
COFFEE STORE MANAGER To manage the effective operation of the coffee store in accordance with Bewiched policies and procedures. Ensure delivery of exceptional customer service and to be the ‘go-to’ coffee store within the community. You will coordinate and develop the team to maintain consistently great customer service and deliver a first-class food and beverage offer, working to Bewiched working practices. You will be a positive role model to the team, ensuring high standards are upheld in the Store. MAIN DUTIES *Team Management * * To be a role model, motivating and engaging the team to promote an inclusive and positive working atmosphere and driving an atmosphere of celebrating success. * Develop the Team’s performance to promote high potential baristas and supervisors and manage poor performance and sickness effectively. * Ensure the team are delivering brand standard products consistently. * Responsible for all recruitment, training and onboarding of new baristas and...
£26,000 a year