4 customer resolution advisor jobs found

We are currently recruiting for Debt Recovery Advisors to join a team in Denton, Manchester on a permanent basis! What is the role? Resolving low value outstanding parking charges from individuals Predominantly dealing with inbound calls with first call resolution Managing difficult conversations in a sensitive and professional manner Entering accurate records of customer interactions Following processe...

About the role At Vanarama, we've been driving customer service and ecommerce innovation forward for 19 years. Today, we're an industry-leading vehicle leasing company and a proud part of the Auto Trader Group. The creativity and commitment of our people have taken us a long way. Join them as a Customer Support Advisor and take us, as well as your career, even further. In the role, you will be working alongside a dedicated and talented Operations team and be responsible for ensuring that customers and suppliers feel supported throughout the whole leasing journey. As a Customer Support Advisor, your resilience and customer-focused approach will allow you to effectively manage objections, ask the right questions, and liaise with internal teams to provide first-time resolution and deliver great customer outcomes. You'll be looking at an abundance of information as well as working across multiple different systems, so it is crucial that you have excellent attention to detail while...

*VIRGIN MEDIA * - Job Description CL12 *Client Service and Sale Specialist working with Accenture on behalf of Virgin Media O2* · *Duration:* FTE Contract · *Salary: 22,000 £* (37.5 hour working week). . *Location*: First 6 weeks will be office based, followed by 50:50 Work from office /work from home. * *STAFF DISCOUNTS ON VIRGIN MEDIA PACKAGES AVAILABLE* \* *OFFICE LOCATION IS THE ACCENTURE OFFICE ON COBALT BUSINESS PARK NE27\** . *Start Date* – 7th June, 2023 · *What’s in it for you?* the full list would be too long, but to give you a brief idea; you would be eligible for our Share Save Plan, Competitive pension plan, Employee Discounts, Career Counsellor scheme and a range of Medical, Health and Wellbeing benefits. *You may also be eligible for:* * Signing bonus * Yearly bonus Accenture UKI are delivering an dynamic customer service team on behalf of Virgin Media O2. If you’re passionate, driven and committed to providing a first-class customer experience then we’d...

Salary: Market related Reference: lam9 Lambert Brothers are recruiting a Customer Care Advisor to join their team. The role of the Customer Care Advisor will be to provide and promote a professional, customer focused service to ensure that the needs of customers are being satisfied and a world class service is being delivered and promoted across the Company. Monday – Friday 40 hours per week £20,000 per annum Additional benefits: Life assurance Pension Full Uniform and PPE Onsite Parking Cycle to work scheme Loyalty Awards (recognises employees with 5, 10, 20, 30 and 40 years’ service) Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out) About the job: Utilise the CRM system to collate records of discussions or correspondence and to track customer complaint resolution to ensure all queries, including complex and escalated issues, are managed effectively and efficiently and customers are kept updated; Adhere to agreed...