CMS
Bristol
We are looking for a Customer Relationship Management Analyst who will be a part of the team focused on the delivery of the CRM Support function to the client. About CMS
CMS is a Future Facing firm. With 79 offices in 45 countries and 5,000+ lawyers worldwide , we combine deep sector understanding with a global overview, giving us the ability not only to see what's coming, but to shape it.
CMS is well equipped to help our clients face the future with confidence. We are driven by technology and readily embrace the possibilities it opens up for developing new and better ways of delivering legal services. Our bold approach to a changing future ensures that we nurture our employees and recruit top talent.
About the Role
Key role responsibilities: * Daily monitoring of the CRM Incident Management System * Constant monitoring of any unclaimed tickets * Provide 1st line data steward support for all users * Provide user training for clients...