£40,000 - £43,000 yearly
The Association of Colleges London Office (hybrid)
Hours: Full time, 37.5 hours per week We are seeking to recruit a new Customer Success Manager on a permanent, full-time basis within our Digital Recruitment team, based in our London National office with a hybrid working pattern (1-2 days in the office 3-4 working from home). You will be responsible for establishing and developing client account relationships, including the negotiation of rates and packages. Ensuring that both AoC Jobs and other digital/recruitment services meet the expectations of our clients, and the team continues to deliver a high level of customer service. You will also support clients with technical queries and guidance, ensuring that queries are answered effective, and SLAs are met. The Customer Success Manager is responsible for the management, mentoring and development of staff members within the Digital Recruitment team, ensuring that performance standards are met with high standards of customer care and accuracy at all times....
£40,000 - £43,000 Per Year